Yellow Murano glass pendant with chain, sterling silver, handmade

I acceptReturns and Exchanges

Contact me within: 5 days of delivery

Return items within: 7 days of delivery

I acceptno cancellations

But please contact me if you have any problem with your order.

The following items cannot be returned or exchanged:

• Custom made or personalized orders
• Item on sale
• earrings

Due to the nature of these products, no withdrawal is possible for the following products. The situation is different if the products were defective or damaged upon delivery.

Return Policy

Buyers are responsible for shipping costs for returns. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

For hygiene reasons, returns and exchanges of earrings are not accepted. Possibly the fitting or advice on site in the art gallery in Weimar, Windischenstraße 27.

1. Prices and terms of payment

1.1. The prices listed in the respective offers and the shipping costs represent total prices. They include all price components including all applicable taxes.

1.2. From a purchase value of €100, shipping is free. different abroad.

1.3. If delivery is made to countries outside the European Union, additional costs for which we are not responsible may be incurred, such as customs duties, taxes or money transfer fees (bank transfer or exchange rate fees), which you must bear. You must also bear the costs incurred for the money transfer in cases where the delivery is made to an EU member state but the payment was made outside the European Union.

1.4. The payment methods available to you are shown under a correspondingly designated button on our website or in the respective offer.

1.5. Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are due for payment immediately.

2. Terms of Delivery

2.1. The delivery conditions, the delivery date and any existing delivery restrictions can be found under a correspondingly designated button on our website or in the respective offer.

Unless a different period is specified in the respective offer or under the corresponding button, the goods will be delivered within 3-5 days after the conclusion of the contract (if advance payment has been agreed, however, only after the date of your payment instruction).

2.2. If you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the item sold during shipment only passes to you when the goods are handed over to you, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the contractor or another person responsible for carrying out the shipment.